Privacy

TalePaint turns your descriptions and photos into illustrated books. This page explains what we keep, why, and how to remove it. The short version: your photos are only used to paint your book, your books are private unless you share them, and you can delete everything yourself.

What we keep

• Your account: email address, name, and a password stored only as a one-way hash. If you sign in with Google, we get your name and email address from Google, nothing else.
• What you give us for each book: your description, any names and details you add, and any photos you upload.
• What we make: the story, the illustrations, and a log of how the book was made, which you can see in the studio.
• Your credit balance and a record of credits spent and refunded.
• If you pay: your plan, its renewal date and a reference to your Stripe customer record. Stripe handles your card details; we never see or store them.
• If you order a printed book: the name, delivery address, email and phone number you give at checkout, to print, ship and track it.
• A scrambled fingerprint of the network you signed up from (never the address itself), so free credits go to one person once. It can't be turned back into your IP address.

Your photos

Photos are used for one thing: painting the characters in your book so they look like the people and pets you love. They are stored privately, never shown on the site, never included when you share a book, and deleted when you delete that book or your account.

Who helps make your book

Stories are written and illustrations art-directed by Claude, an AI model made by Anthropic. Illustrations are painted by OpenAI and Google image models. Your description and photos are sent to these services only to make your book. Finished pictures are also extended by an AI image model to fill the space kept for words, so they fill a phone screen or a printed page. Printed books are made and shipped by our print partner, Prodigi, which receives the print file and the delivery details for that order only. Payments are processed by Stripe, and account emails (confirming your address, resetting a password, telling you a book is ready) are sent through Resend.

Sharing

Books are private. If you turn on a share link, anyone with that link can read and download the finished book, but not your description, your photos or how it was made. Turn the link off at any time and it stops working.

Cookies and visit counts

We use a cookie to keep you signed in. Before you have an account, two small cookies of our own remember for 30 days the invite link you arrived with, if any, and where you first came from (for example a search engine or a campaign name), so we can credit the friend who invited you and see which channels bring people.

We count visits ourselves, without cookies: each visit is identified by a code made from your network address and browser that changes every day, so it can't be used to follow you, and your address itself is never stored. No advertising cookies, no tracking pixels, no selling of data.

Deleting your data

Delete any book from its studio page, which removes its photos and illustrations. Delete your whole account from the bottom of your bookshelf, which removes everything at once. Both take effect immediately.

Contact

Questions, a problem with an order, or anything else: email support@talepaint.com. A real person reads every message.